Mattress Firm, a high-growth retailer based in Houston, faced the challenge of consolidating two separate corporate locations into a single, unified space. With a focus on aligning the company’s brand identity and organizational strategy, Mattress Firm partnered with TVS to create a workplace strategy that would not only meet but exceed their goals for success.”
Design that Reflects Culture and Drives Workplace Strategy
In line with our comprehensive workplace strategy, each element in Mattress Firm’s new 130,000-square-foot headquarters, known as ‘BEDQuarters,’ was meticulously chosen to mirror the company’s vibrant culture. The space boasts a statement lobby adorned with bed coils and cloud-like pendants that evoke a sense of tranquility. One standout feature is the wayfinding signage, which is inspired by Mattress Firm’s ‘Comfort by Color’ theme—a subtle nod to the industry that resonates with both visitors and team members. Beyond aesthetics, the design also focuses on functionality, featuring abundant collaboration spaces like a coffee shop and an on-site café. These areas are not just amenities; they are strategic components that encourage teamwork and enhance productivity.
Incorporating numerous collaborative spaces was a strategic decision aligned with our broader workplace strategy,” said TVS President Janet Simpson. “These spaces are not merely for work and fun; they are designed to foster organic interactions among staff, thereby enriching the culture that Mattress Firm has cultivated—one that prioritizes the well-being of its people. It’s more than just a fun space; it’s a strategic asset that enhances productivity and employee satisfaction.
A Dream Workplace Shaped by Employee Insights
Prior to breaking ground, TVS and Mattress Firm initiated an intense discovery phase as a cornerstone of their workplace strategy. Over 300 employees were actively involved, providing invaluable feedback on their vision for the new corporate campus. This encompassed everything from space requirements and work habits to cultural elements and desired amenities. This employee-centric approach ensured that the final plans were not just top-down decisions but a collective vision that aligns with Mattress Firm’s culture and strategic goals.
Before beginning the project, TVS and Mattress Firm embarked on an intense discovery phase, in which 300 employees provided feedback on what what they would like to see in the new corporate campus based on space requirements, work habits, culture and amenities.
“Our new BEDQuarters is a celebration of our brand and encompasses the culture our employees have created,” said Karrie Forbes, COO of Mattress Firm. “The progressive design of the space is meant to inspire creativity while also increasing productivity.”
Amenities that Enrich the Employee Experience
The new headquarters goes beyond traditional office amenities to offer features that truly enrich the employee experience. Staff can enjoy a range of recreational areas, including ping pong tables, a library, and indoor swings. For those looking to unwind, the space also offers arcade games and nap rooms. And for a unique touch, free soft serve ice cream is available 24/7, adding a dash of fun to the work environment.
“Mattress Firm’s intentional approach to discovering what their associates wanted in this new workplace was essential to this project’s success,” said Simpson. “We began the project with a 10-week Vision phase to get to know their culture firsthand, and the final product is a clear reflection of Mattress Firm’s dedication to growth.”
“As our company continues to evolve and grow, our new space leaves plenty of room for creativity and collaboration to lead the way,” said Forbes.
A Strategic Blueprint for Success
TVS and Mattress Firm have collaboratively created a space that serves as a blueprint for how thoughtful design and strategic planning can drive organizational success. From the employee-centric discovery phase to the unique amenities and design elements that reflect the company’s culture, the new headquarters stands as a testament to the power of a well-executed workplace strategy. As Mattress Firm continues to grow and evolve, this new space provides the flexibility and inspiration needed for creativity and collaboration to flourish.
